Tuesday, April 20, 2010

Because it's taking every ounce of my patience

If you call my place of work, and I answer the phone with "Greatest pharmacy in the world, this is Erin. How can I help you?" ................... do ..... not..... respond with "HUH???"

Ok I get it. Maybe you meant to call the bank. Or the plumber. Or the pizza delivery place.

But don't make me repeat this intro 3 times.

After the 3rd time, I'll reply "Ok, who are you trying to call?"

When you reply, "HUH? Is the greatest pharmacy?" I just might want to beat you with a silly stick.

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I was reassuring a customer tonight that her blood pressure med was the same medicine she's been taking for months. I told her that although the appearance of the pills had changed because of a different manufacturer that we had in stock, it was the same medicine.

She replied with, "Well I know it's the same, but I just wanted to make sure you didn't add any extra ingredients to it."

I was stumped. Apparently we're not only pill counters, we're pill chefs. I knew I added too much paprika to that verapamil!

4 comments:

Lipstick said...

LOL!!!! "add any *extra* ingredients"....my goodness, what do you even say to people like that? some people...

CarrieBeth said...

OMG! Did she think that you were back there with a mortar and pestle, all 1800's style? What an idiot.

The Pink Putter said...

Too funny!

The Redheaded Pharmacist said...

"But the blue ones work better!" LOL, and no matter how many times you tell them that this pill is the same and will work like the "blue ones" they don't listen to you!